Terms & Conditions

  • Placing Your Order

    Please call 630.238.8261 to speak with a consultant.

    A $200 Food & Beverage Minimum is required for delivery.

    While we will work hard to accommodate last minute orders, a 72 hour advance notice is requested. A limited menu may only be available for last minute orders.

    The final guest count must be confirmed 72 hours in advance. Guest count reductions less than 72 hours prior to the event may be charged up to 50% of the original quoted per guest price.

    Cancellations must be phoned into our office and confirmed with a minimum 72-hour notice. Cancellations with less than a 72-hour notice may be required to pay full price.

  • Pricing and Payment

    Prices are subject to change without notice.

    According to Illinois State Law, all catering product and services must be taxed at the applicable rate. Our current tax rate is 8.25%.

    A delivery charge based on mileage from Wood Dale, IL will apply. Additional charges may apply for equipment pickup.

    Full Payment is required the day of the event.

    Corporate account billing is available. Contact your consultant for an application.

  • Event Planning Services

    True Cuisine & Sweet Baby Ray’s Catering is a full service catering and event planning company. A portion of the event service charge accounts for these services. No additional event planning charges will apply.

  • Contracts and Deposits

    Events with service staff and/or with food and beverage totals over $1000 may require a non-refundable deposit and signed contract.

    A minimum non-refundable deposit of $1,000 for Weddings and $500 for other events is required to reserve a date in our catering calendar.

    The balance of a 50% deposit is required at least 30 days prior to the event date.

  • Insurance and Licenses

    True Cuisine & Sweet Baby Ray’s Catering is fully insured by Indiana Insurance for all workman’s compensation, general liability, product liability, liquor liability, and auto insurance.

    True Cuisine & Sweet Baby Ray’s Catering holds the following licenses : City of Wood Dale business license and City of Wood Dale and State of Illinois Liquor Licenses. Our facility is inspected by the DuPage County Health Department.